Trade Support Engineer

Trade Support Engineer

Do you love trading? Are you looking for a role that combines your love of the FX markets with your technical understanding of trading platforms?  Do you want to join a team that values you and your skills?

SquaredFinancial is looking for a Trade Support Engineer to maintain support and monitor our Trading Platforms (MT4/MT5), Trading Infrastructure, Aggregation Engines and 3rd party Trading Solutions.

About You

You are someone that is passionate about your career and wants to be surrounded by like-minded people. You want to be in an environment that is vibrant and in an international company that is focussed on growth. You have 1-2 years of experience within the FX and/or FinTech industries and are experienced with MT4 and/or MT5 and either PrimeXM and/or FXCubic. You are experienced with FIX API and FIX protocol and your knowledge of Microsoft Office and MySQL knowledge is fantastic. Whilst not essential, knowledge of Python, Bash/Shell scripting will be considered an advantage.

About the Role

  • Manage and maintain trading platforms (MT4 / MT5) 
  • Manage and maintain aggregation engines (XCore / FXCubic) 
  • Manage and maintain 3rd party solutions (CRM / MAM / PSP) 
  • Provide 2nd level of Technical support (internal / external) 
  • Manage and execute technical onboarding of clients (Professional and API) 
  • Work closely with the IT department to manage and maintain Trading Platform Infrastructure 
  • Work closely with the Dealing department to deliver trading solutions
  • Work closely with the Backoffice department to manage and maintain CRM and Payment Solutions 
  • Document internal facing digital content on trading ecosystem supporting company products and offerings as well as internal training material where necessary. 
  • Work closely with the Head of Middle Office to develop policies and procedures ensuring best practice and ideal setup for the trading platforms and infrastructure (structure, security, and failover)

About Us

We are an international company that provides a Global Investment Gateway to a full range of financial products and services, combining financial market expertise with dedicated customer support delivering to clients robust and flexible technology backed solution. With our head office in Limassol, we are a fast growing, international team that believes that the customer should be at the centre of everything we do. We know that our people are critical to our success so we have created a supportive environment where talent is nurtured.

 If you are as self-driven individual, looking to expand your technical knowledge and boost your career in the FinTech industry and you believe in your troubleshooting, critical thinking and communication skills, we want to hear from you!

Fill the below form to apply

Alternatively you may send your CV to careers@squaredfinancial.com and mention the job title in the Subject of your email

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All applications will be treated with strict confidentiality

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Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 79% of our retail investor accounts lose money when trading CFDs